How We Work
A clear process,
every engagement.
Every project follows the same structured approach — scoped upfront, priced fixed, delivered with full documentation. You always know what's happening, what comes next, and what you're getting.
Step 01
Discovery Call
Free · 30 min
Step 02
Automation Audit
1 week · $500
Step 03
Scoped Proposal
Fixed price · No surprises
Step 04
Build & Deliver
2 – 16 weeks
Step 05
Handoff & Support
30-day included
$
Automation & Systems Audit
Day 1–2
Intake
Workflow & Systems Interview
We conduct a structured interview with you and any key team members to map how data currently moves through your business — what tools you use, where information lives, how reports are built, and where time gets lost. No prep required on your end.
Day 2–4
Analysis
Gap & Opportunity Analysis
We analyze your current stack — software subscriptions, data sources, reporting workflows, and manual processes — to identify redundancies, gaps, and the highest-leverage opportunities for automation and analytics. We look at both quick wins and longer-term infrastructure improvements.
Day 5
Delivery
Roadmap Delivery
You receive a written prioritized roadmap that details every identified opportunity, estimated time and cost for each, and a recommended sequencing. If any follow-on work makes sense, we provide a fixed-price proposal at the same time — and the $500 audit fee is credited toward it.
Prioritized roadmap document + fixed-price proposal
Written roadmap
Software cost analysis
Fixed-price proposal
$500 credited to project
No commitment required
01
Analytics & Reporting
Week 1
Discovery
Data Source Mapping & Requirements
We identify every data source that needs to feed the solution — ERP exports, spreadsheets, databases, cloud tools — and document the exact metrics, dimensions, and reporting cadence your team needs. We also confirm the target platform (Power BI, Tableau, DOMO, or Excel) based on your existing licenses and workflow.
Week 1–2
Pipeline
Data Pipeline & ETL Build
We build the data layer first — connecting your sources, cleaning and transforming the data, and establishing a reliable, automated refresh cycle. This is the foundation everything else sits on. For Excel-based projects, this phase includes VBA automation and structured data models that eliminate manual steps.
Week 2–5
Build
Dashboard & Report Development
We build the visuals, KPIs, and report layouts against your approved requirements. You receive regular check-ins during this phase so there are no surprises at delivery. Complex projects may include multiple dashboard views for different audiences — executive summary, operational detail, department-level breakdowns.
Week 5–6
Review
Review, Revisions & UAT
You review the full solution against the original requirements. We handle all revisions within scope, validate data accuracy against source systems, and confirm the automated refresh is working correctly in your environment before signoff.
Week 6–8
Handoff
Deployment & Team Training
We deploy to your environment, train your team on how to use and maintain the solution, and hand over full documentation. All source files, queries, and data model definitions are yours.
Live dashboard + data pipeline + documentation + training
All source files
Automated refresh
Team training
Full documentation
30-day post-launch support
Fixed price
02
Process Application Development
Week 1
Discovery
Process Mapping & App Scoping
We document the exact workflow the app needs to replace or automate — who uses it, what inputs it takes, what outputs it produces, and how it connects to your existing data. We confirm the appropriate platform (Power Apps within M365, or a custom Python web app) based on your infrastructure, user count, and complexity.
Week 1–2
Design
UX Wireframes & Data Model
Before writing a line of code, we build screen-by-screen wireframes and define the underlying data model. You approve the flow and structure before development begins — so revisions happen at the cheapest possible stage.
Approved wireframes + data schema
Week 2–8
Build
App Development & Integration
We build the app against the approved spec, including all form logic, data connections, user permissions, and workflow automations. For M365 projects, Power Automate flows handle approvals, notifications, and data routing. For custom builds, we handle backend APIs, database setup, and authentication. You receive progress check-ins at each milestone.
Week 8–10
Testing
User Acceptance Testing
Your team tests the app in a staging environment against real scenarios. We fix any issues identified during UAT, confirm all integrations are working, and validate that the app handles edge cases cleanly before going live.
Week 10–12
Launch
Deployment, Training & Handoff
We deploy to production, train your team, and hand over all source code, documentation, and admin credentials. You own everything — there's no ongoing dependency on us unless you choose a retainer.
Live app + source code + admin access + documentation
Full source code
Admin credentials
Power Automate flows
Team training
30-day post-launch support
Fixed price
03
Data Consolidation & Systems Audit
Week 1
Inventory
Full Systems & Software Inventory
We catalog every tool, subscription, data source, and integration in your business — including ones that are underused, duplicated, or forgotten. We collect cost and usage data for each. For most clients, this step alone surfaces immediate savings opportunities before any build work begins.
Week 1–2
Analysis
Data Landscape & Gap Analysis
We map how data flows between your systems — ERP, HRIS, finance, operations — and identify where data is fragmented, duplicated, or unavailable. We produce a clear picture of what your consolidated data layer should look like and what it will take to build it.
Systems inventory report + SaaS rationalization recommendations
Week 2–7
Build
Data Consolidation & Integration Build
We build the pipelines that connect your sources into a unified, queryable data layer. This typically includes Oracle ERP connections, HRIS exports, finance data, and operational feeds — all normalized into a consistent schema. Complex projects may include a custom internal query app so your team can pull data without going through IT.
Week 7–9
Validation
Data Validation & QA
We validate the consolidated layer against source systems, confirm data accuracy across all connected feeds, and test the query layer or reporting tools against real business scenarios. Any discrepancies are resolved before handoff.
Week 9–10
Handoff
Documentation & Handoff
You receive full documentation of the data architecture, source connections, transformation logic, and any tools built on top. Your team is trained on how to use and maintain the system going forward.
Unified data layer + query app + architecture documentation
SaaS cost analysis
Data architecture docs
ERP integration
Query app
30-day post-launch support
Fixed price
04
AI Agent Integration
Week 1
Scoping
Use Case Definition & Platform Selection
We identify the specific workflow or task the AI agent will handle — document processing, data extraction, automated Q&A, workflow triggering, or system-to-system automation. We then select the right platform (Claude, Microsoft Copilot, or ChatGPT) based on your existing environment, data sensitivity requirements, and what the agent needs to connect to.
Week 1–2
Design
Agent Architecture & Integration Design
We map the full agent workflow — inputs, outputs, decision logic, escalation paths, and system connections. This includes how the agent will interact with your ERP, CRM, M365 environment, or other tools via API. You review and approve the architecture before any build begins.
Agent workflow diagram + integration spec
Week 2–7
Build
Agent Development & API Integration
We build the agent — including all prompt engineering, tool definitions, API connections, and the wrapper logic that routes inputs and handles outputs. We connect the agent to your systems, test it against real data, and iterate until the outputs meet your accuracy and reliability standards. For Power Automate integrations, we build the surrounding flow logic at this stage.
Week 7–9
Testing
Accuracy Testing & Edge Case Validation
AI outputs require more rigorous validation than traditional software. We test the agent against a broad set of real inputs — including edge cases, unusual formats, and adversarial inputs — and refine prompt logic and guardrails until performance meets the agreed standard.
Week 9–10
Handoff
Deployment, Training & Documentation
We deploy the agent to your production environment, train your team on how to use and monitor it, and provide full documentation including the prompt architecture and integration specs. All code is yours.
Live agent + source code + prompt documentation + training
Full source code
Prompt documentation
API integration
Edge case testing
30-day post-launch support
Fixed price